Archive for ‘FAQ Plugin’

We are proud to announce the release of the WordPress FAQs plugin version 1.3.5 which is now compatible with WordPress 2.9.1.

For those of you who are unfamiliar with our FAQs plugin it allows you to set up a number of groups for example: Car, Boats, Trucks, etc. You then add questions, each with an answer inside the groups for your users to browse on the front-end of your WordPress website. Additionally your users can post questions to you on the related topics. You are notified by email and then at your convenience, you answer your user’s questions. This is especially helpful for those of you who keep getting asked the same or similar types of question on you site or blog. It helps you to promote your products/services and reduce time spent on support at the same time.

There are several new features and enhancements in this release. The most notable being the TinyMCE auto inserts and new create feature which you can access direct from your WordPress TinyMCE editor. This new feature makes the creation, insertion and grouping of questions and answers a dream and save loads of time. This is a really unique and new exciting feature. By using short codes you can now link your existing answer to a post that may already deal with the questions which means that not only are you saving space but are also saving time.

Fore more information on this product please visit the FAQs Product page.

Continue reading “WordPress FAQs plugin v1.3.5” →

We found a bug in yesterday’s release of the WordPress FAQs plugin version 1.3.

The problem was caused in short by renaming the database tables and an alteration query to adapt didn’t execute as it should’ve. This gave the impression that all data, including the groups, questions and answers being lost. If you upgraded and this has happened to you DONT PANIC! The data is still there. Simply download version 1.3.1 and things will be back to normal.

We sincerely apologise for this and any inconvenience caused. Version 1.3.1 has been running live on a number of clients sites and the problem has now been resolved with no further errors.

Existing users can login to their account and download the latest version at http://tribulant.com/downloads/. Remember your service fee must be up to date ($5 per 3 month) If you have purchased the FAQs plugin within the last 3 months you will automatically be able to download the latest version at no charge (v1.3.1).

We are proud to announce the release of the WordPress FAQs plugin version 1.3 which is fully compatible with WordPress 2.8.6.

The plugin has also been thoroughly tested on the Windows platform running IIS, PHP 5 and MySQL 5 for compatibility and it runs flawlessly. There were issues on the Windows platform previously due to slashes and paths so we are happy to say that all Windows hosted customers can use the FAQs plugin without issues.

There have are a number of new features in this release together with a few bug fixes and enhancements. See a full list of changes in the release notes over at the documentation.

This is a quick update for the WordPress FAQ plugin mainly to add the updates notification to the plugin which is shown in the “Plugins” panel of your WordPress dashboard when a new version of the package is available. Please see the WP FAQ plugin v1.2.5 release notes for detailed information.

You may download the update from the Tribulant Software downloads section (you may need to login to your Tribulant Software account in order to access your download). Please see the WordPress FAQ plugin installation instructions for details on installing/upgrading.

Enjoy this release of the WordPress FAQ plugin! Feel free to send me a message if you have any questions, requests or suggestions regarding this product or any of the other Tribulant Software products.

An update for the WordPress FAQ plugin has been released specifically due to the new WordPress 2.8 release which was announced last week. The FAQ plugin now integrates with WordPress 2.8 though it is still fully compatible with WordPress 2.7.X. In addition to the WordPress 2.8 integration it includes several changes, improvements and new features. Please have a look at the release notes for more detailed information.

Continue reading “WordPress FAQ Plugin v1.2.4” →