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	<title>Tribulant Software Blog &#187; support</title>
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		<title>Support and things to come</title>
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		<pubDate>Mon, 31 Aug 2009 14:22:38 +0000</pubDate>
		<dc:creator>Sean Middleton</dc:creator>
				<category><![CDATA[General News]]></category>
		<category><![CDATA[support]]></category>

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		<description><![CDATA[Antonie has asked me to start contributing to the blog. In this my first post I want to deal with a number pressing issues: Support Firstly support has become a problem. The following will be implemented to improve matters. I will be dealing with support queries. email: support@tribulant.com A support ticket system is to be implemented. Tribulant has grown to the point where the many of the forum posts are falling through the cracks and Antonie cannot handle both the development and support. The forum will be cleaned up any we ask any customers to lodge a proper support ticket...]]></description>
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