The ticket system is up and running. Please use this for help and support requests. Please do not use the forum as it has been discontinued for the moment and users will be redirected to the ticket system. If you have any old or outstanding queries that we posted on the forum, please open a new ticket. http://tribulant.com/support/
"I tried one of those 'free' WordPress newsletter plug-ins. Several hours later, I still couldn't get it to work. Talk about a costly endeavor! Tribulant, on the other hand, worked from the get-go. And the customer support is among the best I've ever seen. My advice: End your search here. You've found your WordPress newsletter plug-in."
- Robert R. from Mothers of Invention
Hi – I posted a support ticket on monday: Ticket #506168
I have not gotten a response yet. I realize you may have many customers, but 4 days on non-response is unforgivable.
I am trying to find out how can format my maling list newsletter to look good. RIght now it’s using the standard wordpress look (Fonts, colors…etc.) I’d like to use the fonts and colors of my theme. Your documentation has nothing about it. Please respond.
Hi Aharon. I sent a response to your ticket. I apologize for the delay in getting back to you. To create a hardcoded email template, please see these instructions: http://docs.tribulant.com/wordpress-mailing-list-plugin/wpml-hardcoded-template/ . It works just like a normal webpage. Let me know if I can be of any further assistance. All the best, Antonie